Support boundaries
Partner Repositories uses a shared-responsibility model.
| Area | Owner |
|---|---|
| Repository infrastructure, signing, and CDN delivery | Red Hat |
| Functional quality, CVE fixes in partner code, and product support for partner software | Partner or owning product team |
| RHEL platform and Red Hat-owned layered content | Red Hat (per product support terms) |
Customer support cases are triaged by Red Hat. When the root cause is partner-provided software, Red Hat directs the customer to the partner’s support channel.
Approved support wording will replace this summary after legal and support-organization review.